Of utmost importance is for officers to review the Promotion Information Report (PIR) which is a DCP generated document included in the eOPF.   The PIR reflects “real-time” information as documented in DCP’s data system and is a succinct summary of verified data about you at a given point in time.  If you find an error on your PIR, please submit a copy of the PIR to DCP at the following address with your requested changes in writing and the appropriate substantiating documentation (e.g., copy of personnel orders, award certificates, etc.):

            Division of Commissioned Personnel

            ATTN: PIR Coordinator/OSB

            5600 Fisher Lane, Room 4-36

            Rockville, MD 20857-0001

Changes cannot be made without official documentation.   Please do not contact DCP if the data on the PIR is correct.  Please do not submit information about matters that are not reflected in the PIR.  Also, please realize that the Officer Information Summary (OIS) used by some agencies is not the same document as the PIR; DCP does not currently update the OIS so be sure you are reviewing the PIR before requesting changes.  Important note: Officers who have prior military service are strongly encouraged to verify that the military service time on the PIR is correct.  Prior military service will be a factor in determining total time in service if proposed promotion policies are adapted.

 

Officers should review their entire eOPF to ensure that all documents included are correct.  Do not just scan the eOPF index; be sure to actually view the individual pages.  If any errors pertaining to existing documents in the eOPF are discovered, corrections should be emailed to: opffix@psc.gov.  Additional documentation can be submitted for inclusion in your eOPF by using either of the following dedicated eOPF Material Fax Lines: (301) 480-1436 or (301) 480-1407.  Note: Please check your eOPF before faxing documents to be certain that you are not submitting duplicates.  All faxed documents are automatically scanned into an electronic queue where they will then be indexed into your eOPF.  Officers are encouraged to complete a follow-up review of their eOPF two to four weeks after submitting documents to ensure they were received and properly indexed.  Please note the following guidelines for submission of documents to your eOPF:

  •                     The faxed documents enter an electronic workflow (no paper copies are produced).  Thus, the resulting images are only as good as the fax machine you use to submit the documents (streaks, crooked pages, etc. originate with your machine).

•                     The DCP software only accepts 81/2" x 11" images that are from clean copies (copies with various shades of contrast do not scan well). Therefore, please refrain from using ‘highlighter’ markers, since the highlighted sections appear as dark lines and cannot be read.

•                     On the upper right corner of all submitted sheets, include your name, PHS serial number, and category. For multiple page documents, indicate page sequence (e.g., Page 1 of 3, Page 2 of 3, etc.).

•                     Only the most recent CV submitted will show in your eOPF.  Thus you should always submit your CV in its entirety and include the CV cover sheet as Page 1.

•                     Continuing education documents should be grouped by year.

•                     Do not fax licenses, certifications, and/or registrations to the eOPF Fax Lines.  These documents must be faxed directly to the Licensure Technician at: (301) 443-5366 to ensure they are updated as required on the PIR.  DCP will then scan and index these documents into your eOPF.

•                     Documents initiated by DCP (e.g., Commissioned Officers’ Effectiveness Reports [COERs] and PHS awards) are automatically placed into the eOPF when received through official channels.  These documents are not accepted directly from the officer.

 For further questions regarding corrections and/or submissions to your eOPF, including the PIR, please call the Officer Support Branch, DCP, at (301) 594-3108 or toll free at 1-877-INFO-DCP, (listen to the prompts, select Option #1, and dial 43108). 

 *************************************************************

Important numbers and addresses:

 

Officer Support Branch:            (301) 594-3108 (For general questions)

 

Computer Help Desk:   (301) 594-0961 or dcphelpdesk@psc.gov (For password and technical problems)

 

License Fax Line:                      (301) 443-5366

 

Location of eOPF:                    http://dcp.psc.gov (Go to Secure Area/Officer and Liaison Activities)

 

eOPF Material Fax Lines:         (301) 480-1436 or (301) 480-1407

 

eOPF Corrections to:               opffix@psc.gov

 

PIR Corrections to:                   Division of Commissioned Personnel

                                                ATTN: PIR Coordinator/OSB

                                                5600 Fisher Lane, Room 4-36

                                                Rockville, MD 20857-0001